In today’s fast-paced reality, we often find ourselves working outside our clinic or office and in need of quick and easy access to the tools we’re accustomed to. That is why we made sure that remotEMDR and all of its features works smoothly on mobile devices – smartphones and tablets – as well as computers. In this post, we’ll give you a few essential tips for using the platform on your mobile device so that you can benefit from it wherever you are, whenever you need it.
A couple of notes before we start – first, remember that to access remotEMDR, you must use Chrome, Firefox, or Safari browsers only. If you’re using an iPhone or an iPad, please use Safari only.
Second, please ensure your mobile device’s operating system and your browser are both up to date before starting your remotEMDR session.
Finally, please remember that remotEMDR’S mobile version only works with the platform’s internal video-chat or with Doxy.me.
Starting a remotEMDR Session on Mobile Devices
In general, remotEMDR’s mobile version is quite similar to the desktop version.
To start a new session, sign in to the platform and then tap the Start Session button next to your client’s name.
When you enter the session screen, you’ll be prompted to rotate your device to vertical mode. If rotating the device does not affect the screen’s orientation, go to the device settings and enable the auto-rotate option.
For a better remotEMDR experience on mobile devices, we recommend activating the pushpin option and choosing the full-screen mode.
Last, you can also use your mobile device as a remote control while you’re using the platform in in-person sessions. More on this subject in an upcoming post. Stay tuned!
Click below for a video tutorial on using remotEMDR on mobile devices.